Frequently Asked Question

What is an online auction and how does it work?

An online auction is a service in which auction users or participants sell or bid for products or service(s) via the Internet. Virtual auctions facilitate online activities between buyers and sellers in different locations or geographical areas.

In an online auction, you need to create an account of your company with all related formalities done.

You can familiar yourself with the lots up for bidding by downloading the catalogue attached on the website each time. Also you can go and inspect the material physically at plant.

During live auction, your account will give you access to bid in the particular lot of your interest along with the progress of live biding real time.

At the end of auction, the lot will get close on time. You will notice a two minutes increase in time each time if a bid placed in last moment.

How can I register with freightemart.com?

 Simply click on Register, on the right side in the menu button on the home page. By clicking on Register a form will open where you have to fill the required fields related to Company Information. At the time of registration you have to provide your E-mail id, which will be your Login Id for sign in.

Also you have to download KYC form available on registration page and send back with the related documents filed in KYC Form at www.freightemart.com.

What all are the documentation requirements?

Along with the signed & stamped KYC form s, company’s PAN, GST & copy of visiting card is required at the time of registration.

What is KYC Form?

KYC is Know Your Customer form which is required at the time of activation of your account.

HOW TO REGISTER YOUR COMPANY?
How can I set a new password?

Click on Forgot Password button and enter your registered E-Mail Id.  You will get a password recovery mail to set a new password.

Can I login from two systems?

No. You cannot login from two systems at the same time. Also, we don’t recommend for the same.

How can I change my company’s details?

You can login to your account and click on Update you contact Info button. You can update any change in your profile other than your Company Name. Also, you have to mail a written request on your company’s letter head regarding the change done in the information at www.freightemart.com.

 

HOW TO LOGIN?
How to place a bid?

To place a bid, you have to login to your account with the given Id & Password.

          a) Click on Check box before title and Terms & Conditions then click on proceed to Live Bidding button.

           b) Click on the title of the E-Auction and select the lots of your interest and proceed to bid Page.

           c)Selected lots will appear on your screen to bid.

           d)You can pace a bid simply by clicking on Submit button.

Can I cancel my bid anytime?

No. Once the bid is placed you cannot cancel it.

 How I get to know that I am Highest Bidder?

When you place a bid a winning icon will appear on your screen and your last bid will appear in green colour.

What is Auto Bid?

When you place your bid on an auction item, you will be prompted to enter Automatic (or Auto) bid, which is the lowest you are prepared to pay for the item.

The automatic bid feature bids on your behalf up to the minimum amount that you have specified. It will not necessarily decrease your bid amount to the minimum amount you have specified, but only low enough to meet the current lowest bid amount.

How I can Place an Auto Bid?

On live bidding page there is a button ‘Click here for auto bid’ just above the lot detail band.

Enter the minimum price you want to submit for the particular lot and click on confirm button.

What happens in the situation when same amount auto bid is submitted by two users?

In that case the auto bid submitted first will work.

What is E-Tender and how can I quote the price in the E-Tender?

An internet based process wherein the complete tendering process; from advertising to receiving and submitting tender-related information are done online.

This enables firms to be more efficient as paper-based transactions are reduced or eliminated, facilitating for a more speedy exchange of information.

There is a button ‘Click here for Tender’ on the left side just above the Lot No. Click on the button and submit the amount you want to quote for that particular item

HOW TO BID ONLINE?
 How can I post an Ad?

You can post an ad after login your account with your ID & Password.  Click on Post free Ad and fill the required fields. You ad will get displayed once get approved.

 Can I change my ad after posting?

No. You cannot change your after posting your ad.

 Who can see my ad?

 Anyone can see your ad. But only registered users can contact you.

Can anyone access my personal information like my name, mobile etc.?

No we do not share any personal information to any of our user.

HOW TO POST AN AD?